Add/remove Devices from a Subscription

Requires: a Transducers Direct account linked to your CirrusSense account.

Requires: Subscription(s) purchased at Transducers Direct.

To enable cloud features of some devices (gateways and cell sensors) they must be added to a subscription pool. When a device is added to a subscription pool, it consumes 1 allocation from the pool's total. A pool's total allocations is based on the number of qualifying subscriptions purchased from Transducers Direct.


Add Device to Pool

1. Go to Subscriptions.

2. Click "Configure" for the device type you want to add to a subscription. Example: to add a TDWLB-CG to a subscription, click "Configure" next to "Gateway".

2a. If you recently purchased subscriptions from Transducers Direct, you may need to click "Refresh Allocations" for them to be counted.

3. Click "Assign to Pool" next to the device under "Unassigned".

If the device is already assigned to a pool, you'll need to first remove the device from its current pool before assigning it to a different one.

4. In the window that pops up, choose the desired pool to assign the device to. If no pools appear in the window, then you do not have any available allocations. You'll need to remove a device from a pool or purchase more subscriptions from Transducers Direct.

The page will reload, and you'll see a confirmation message.


Remove Device from Pool

1. Go to Subscriptions.

2. Click "Configure" for the device type you want to remove from a subscription. Example: to remove a TDWLB-CG from a subscription, click "Configure" next to "Gateway".

3. Find the device in one of the pool lists and click "Remove".

4. Click "Remove" in the confirmation window.

The page will reload, and you'll see a confirmation message.


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